Pre-Packaged Learning Programs
Applied Emotional Intelligence
Teach strategies for managing and resolving conflicts effectively, helping teams navigate difficult situations and maintain positive relationships.
Audience
- Sales, Marketing, and Management
- Up to 8
Duration
3 hours
TRAINING OBJECTIVES
- Define emotional intelligence and its role in personal and professional success.
- Recognize and manage your emotions in various situations.
- Improve social awareness and empathy to better understand others’ emotions.
- Apply emotional intelligence techniques to enhance teamwork and leadership.
TRAINING OUTCOMES
- Define emotional intelligence.
- Recognize personal emotions.
- Manage emotional responses.
- Enhance social awareness.
- Apply empathetic techniques.
- Strengthen interpersonal relationships.
WHAT'S IN IT FOR THE EMPLOYER?
- Improved employee collaboration and teamwork.
- Enhanced customer relationships through better understanding.
- Increased employee engagement and morale.
- Greater adaptability in managing workplace challenges.
- Strengthened leadership capabilities across teams.
- Enhanced communication skills leading to fewer conflicts.